What people think about our service

Prescot store

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Hi. Thanks for the allowing me to loan in my Rolex over the last two years. It has allowed me to grow my business when cash flow has at times been tricky. Anyway if anyone from the team fancies a drink with us on Fri I'm launching a new shop which your more than welcome to come to. Best . Nick.

By Nick17th February 2018

Superb service

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My friend wrecked a masonic ring of sentimental value. We only went in the shop while on a weekend break to York and are very glad we did. The staff (and the owner!) were very good and organised the estimate, then the repair and then sending the ring to us at the other end of the country. We are very happy with the craftsmanship. If every company and organisation could match these standards, life would be a dream!

By Dave Tarbox 12th February 2018

Nothing is ever too much bother

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I am a regular customer of this company and return again and again as not only do I find that the shop maintains a stock of beautiful; unusual and interesting items at very reasonable and competitive prices but I also value the warmth and kindness of the staff....nothing is ever too much bother and the truly personal service they deliver. In addition, I never feel pressured to make a purchase as the staff members are always anxious to ensure that I am happy. I do not hesitate to recommend Brown's to my family and friends as I feel that I am truly valued as a customer.

By Judith 9th December 2016

The staff make me feel so welcome

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I am a regular customer at Brown and Gold Toxteth Branch and have a pleasant experience every time I go into store. The staff make me feel so welcome and I am on a friend basis with them all now.

By Patricia Gillam.14th February 2017

I love the unique both old and new designs

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I buy all my Jewellery from Brown and Gold as I love the unique both old and new designs and the staff are always helpful and really go out of there way to make sure I am leaving satisfied.

By Amanda Munroe 14th February 2017

perfect for gifts for our son and daughter

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Brown and gold have always made me feel so welcome in there store I go in almost everyday, my wife and I love the store because it has a big range not only jewellery also electrical items so perfect for gifts for our son and daughter.

By George Wall

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